AI Specialist Certification for Partners - Salesforce
Cohorts are designed to prepare you for taking the AI Specialist certification exam. Cohorts are available for free to registered Salesforce Partners.
https://cloud.mail.salesforce.com/partneraiMake Service Cloud Smarter - Trailhead - Salesforce
Upgrade your customer support with Einstein Bots, AI recommendations, and actionable intelligence to provide superior service.
https://trailhead.salesforce.com/content/learn/trails/service_einsteinSalesforce Einstein Basics
Discover insights and predict outcomes with this powerful set of AI-enhanced features.
https://trailhead.salesforce.com/content/learn/modules/get_smart_einstein_featCert Prep: Salesforce AI Associate
Use quiz questions and interactive flashcards to study for the AI Associate certification.
https://trailhead.salesforce.com/content/learn/modules/cert-prep-salesforce-ai-associateImprove Customer Service Using Artificial Intelligence - Trailhead
With Einstein, every business user in every role, function, and industry can take advantage of AI capabilities right where they work, right inside of Salesforce ...
https://trailhead.salesforce.com/content/learn/modules/artificial-intelligence-for-customer-...Org Setup | Einstein Generative AI - Salesforce Developers
Provision and set up Data Cloud, enable Einstein Generative AI, and set up the Einstein Trust Layer.
https://developer.salesforce.com/docs/einstein/genai/guide/org-setup.htmlBuild AI Solutions for Service - Salesforce Help
Einstein and Agentforce are powerful sets of time-saving AI features that support your service representatives in providing excellent customer experiences.
https://help.salesforce.com/s/articleView?id=sf.einstein_service_intro.htm&language=en_US&ty...Roles in AI Research. | Salesforce Careers
Our team drives AI innovation across pure research, applied research, and new product incubation. We bring companies and customers together using AI.
https://careers.salesforce.com/en/university/ai-research/Considerations for Einstein Generative AI - Salesforce Help
Review these considerations before you use Einstein generative AI. Rate LimitsCustomers have a default rate limit of 300 Large Language Model (LLM) genera.
https://help.salesforce.com/s/articleView?id=sf.generative_ai_considerations.htm&language=en...Overcoming Bias in AI Systems | Salesforce Trailhead
Bias manifests in a variety of ways. Sometimes it's the result of systematic error. Other times it's the result of social prejudice. Sometimes the distinction ...
https://trailhead.salesforce.com/content/learn/modules/responsible-creation-of-artificial-in...